Here is very easy way to install Chat-bot to your account:
To install Chat-bot Log into your WordPress account and go to the Dashboard.
To install Chat-bot Navigate to the Plugins section and select “Add New”.
In this section, you can either:
- Look for the plugin by typing “Tidio” in the search bar.
- Download the plugin from the WordPress Plugin website and then, upload it from your hard drive.
We recommend using the first approach. It’s a bit easier and faster. Especially, when you don’t have the plugin downloaded.
When you type in the app name, press Enter on your keyboard to let the WordPress look for it.
Add live chat plugin by choosing it from the list. Ok, WordPress found the Tidio app. Time to hit the Install Now button to install Chat-bot.
You’ve got an app installed. Before we move on, make sure you click the Activate button.
Now, if you go back to your Plugins section, you’ll see Tidio on the list.
Notice the Deactivate link. It means that the app is active and you can deactivate it anytime you need it.
Create a free Tidio account. If you haven’t registered your account yet, now it’s a good time to do this.
Locate Tidio Chat on the menu on your left hand-site and click it. Next, enter your email address to sign up.
When you’re done, you’ll receive a message saying that your site is integrated with Tidio. Good job!
NOTE: If you get a warning that your email is already in use, please contact our support team on chat. We’ll help you sort it out.
Configure your Live Chat. You’ll now begin the product tour. This is where you’re going to do some initial set-ups of your live chat.
You will be able to customize and make changes to your chat widget even more after the tour. So you don’t need to spend too much time on this step.
First, enter your name (or the name of your website or store).
Next, fill in your personal and website data.
And finally, choose your chatbot. If you’re not sure which one you may need, pick any. You can always change it later.
When you’re done with the tour, you will finally see the admin panel. This is where you customize, manage, and track everything. Here, you also chat with your visitors, build your chatbots, and email campaigns.
Once you’re done, the chat widget should appear on your WordPress website. By default, it’s location is the lower right-hand corner. You can change the position in the Settings panel and set up more rules or adjust the appearance of your chat widget. We have explained all the possible options in our article about the Channels section.
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